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Google Cloud’s portfolio of products, services and tools enable customers to modernize their operations for today’s digital world. Google Cloud touches every layer of the business and includes: Google Cloud Platform with offerings that span storage, infrastructure, networking, data, analytics and app development; machine learning tools and APIs; G Suite’s collaboration and productivity tools; enterprise Maps APIs; and also Android phones, tablets and Chromebooks for the enterprise.
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Inference provides an Intelligent Virtual Agent platform that was designed for BroadSoft service providers who want to offer high-margin value-added services on top of their core BroadWorks network. It enables them to complement their BroadWorks offering with the latest and most powerful AI and natural language speech interaction technologies for customer self-service. It also helps them drive higher sales of their core network offering. Unlike existing premise or cloud-based IVR solutions, BroadSoft partners can easily configure self-service offerings for resale to specific verticals or at desired price points. Inference is trusted by leading carriers around the world to power self-service solutions for a wide range of organizations including government, retail, travel, enterprise and SMB
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AudioCodes Ltd. (NasdaqGS: AUDC) is a leading vendor of advanced voice networking and media processing solutions for the digital workplace. With a commitment to the human voice deeply embedded in its DNA, AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers and hosted business services. AudioCodes’ wide range of innovative products, solutions and services are used by large multinational enterprises and leading tier one operators worldwide.
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Avaya enables the mission critical, real-time applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software, services, and desktop devices for contact center and unified communications—offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya.For more information, please visit www.avaya.com.
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BroadSource is a specialist global software development and telecommunications engineering company with sixteen years of project engineering experience based on BroadWorks™ technology. BroadSource applications are solving real world scenarios for their Global Service Provider customers. The BroadSource EMU platform and PiPA mobile assistant products are transforming the way global service providers manage the complexity of BroadWorks™ and BroadCloud™ customer data on one hand and re-defining the UC user experience on the other. With offices in London, Düsseldorf, Melbourne and Seattle, BroadSource has a diverse range of BroadWorks™ and BroadCloud™ Service Provider customers across the world. As a global Professional Services partner, BroadWorks Value Added Reseller and BroadCloud CC-One certified reseller, BroadSource is a trusted partner for the very largest and smallest BroadSoft Service Providers.
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Dubber are the future of communication capture and speech intelligence: releasing the value within voice communications for everyone. Providing the world’s most scalable call recording service, Dubber are disruptive innovators in the multi-billion dollar call recording industry. We have democratised voice capture by removing the limitations of legacy solutions and offering services that can be tailored to meet the needs of an organisation. The Dubber solution has been adopted as a core network infrastructure by global leading telecommunications carriers in North America, Europe and Asia Pacific.
With the world’s only true cloud call recording solution, Dubber provide further monetising opportunities through the capture of voice data. Our services go beyond communication capture for regulatory compliance to include voice AI, machine learning, analytics to tap into Big Data potential. These solutions are available as affordable monthly subscriptions that can open up a new customer base for service providers and expand the potential market for call recording from big business to include every phone user.
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Mondago are a leading provider of Unified Communications (UC), Computer Telephony Integration (CTI) and Customer Relationship Management (CRM) integration solutions. Mondago have a channel centric business model and work with many well-known telephony system manufacturers and service providers to complement and enhance their standard offerings. Mondago's solutions have a strong emphasis on telephony integration to an extensive range of CRM and other contact orientated applications, providing click to dial, screen popping, address book searching, caller preview and activity logging. Other product types include softphones, wallboards, agent toolbars, TAPI drivers, presence and unified communications. Mondago are headquartered in Peterborough, UK, with additional offices at Phoenix in the United States and Utrecht in the Netherlands.
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NETXUSA, An Ingram Micro Company, is a value added CPE distributor that provides process automation and outsourcing of CPE life cycle management to service providers and resellers who deploy managed cloud services to businesses in North America.
NETXUSA implements its logistics and services very differently than most distributors by systematically automating the supply chain and providing absolute visibility to process. This provides NETXUSA's partners the ability to rapidly and accurately scale to meet the demands of an ever-changing telecommunications market.
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BroadSoft-validated since 2006, Patton’s SmartNode eSBCs provide the ideal CPE solutions for connecting SMB customers to BroadWorks and BroadCloud. The Patton Cloud Network offers edge network orchestration, tools, and micro services powering Unified Communications and IoT to the customer premise. The Patton Cloud leverages CPE devices to allow Service Providers to manage, monitor, secure, alert, troubleshoot, analyse and optimize Services from the Cloud. Optional FXS, FXO, PRI and BRI telephony ports combined with validated interoperability mean you can offer BroadWorks and BroadCloud services to migrate any subscriber from TDM to UC or UCaaS.
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Samsung provides a diverse portfolio of enterprise technologies from smartphones to wearables, tablets, and digital displays. We are committed to putting the business customer at the core of everything we do by delivering comprehensive products, solutions and services across diverse industries including retail, healthcare, manufacturing and government. For more information, please visit samsung.com/business, call 1-866-SAM-4BIZ or follow Samsung Business via Twitter: @SamsungBizUSA
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VeloCloud, now part of VMware, simplifies and transforms branch WAN networking by automating deployment and improving performance over private, broadband internet and LTE links for today’s increasingly distributed enterprises. VeloCloud, now part of VMware, enables Enterprises to securely support application growth, network agility, and simplified branch implementations while delivering optimized access to cloud services and applications. To learn more, visit www.velocloud.com.
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